Frequently Asked Questions

Credits are the currency used to access our API endpoints. Each API request consumes a certain number of credits based on the endpoint and options used.

You can obtain credits in three ways:

• Registration bonus: New users receive 150 free credits upon registration
• Monthly subscription credits: Subscription plans include monthly credit allocations
• Top-up purchases: Buy additional credits as needed

Credit costs vary by endpoint and features requested. For detailed information about credit consumption:

• Visit our API Documentation for complete endpoint details
• Use the Pricing Calculator on our homepage to estimate costs

Credit expiration depends on your subscription status:

• With active subscription: Top-up credits and registration credits become non-expiring
• Without subscription: Credits expire after 31 days
• Subscription credits: Only available during the active subscription period

When your credit balance reaches zero:

• API requests will return an "insufficient credits" error
• You'll need to purchase more credits or wait for your monthly subscription credits to refresh
• Your data and API access remain intact - you just need to add more credits

You can monitor your credit usage in the dashboard and set up notifications for low credit balance.

All subscription plans include:

• Non-expiring credits: Your purchased credits never expire while subscribed
• Monthly credit allocation: Fresh credits added every month
• API access: Full access to all endpoints

Additional benefits by plan:

• Plus: Perfect for small projects and testing
• Pro: 10% bonus on all credit purchases, priority support
• Max: 30% bonus on purchases, massive monthly allocation, dedicated support

• Credits are added to your account at the start of each billing period
• Monthly credits are used first before any purchased credits
• Unused monthly credits don't roll over to the next month
• Monthly credits are only available while your subscription is active

Yes, you have full control over your subscription:

• Upgrade: Change to a higher plan anytime - applies immediately and starts a new billing cycle
• Downgrade: Switch to a lower plan anytime - applies immediately and starts a new billing cycle
• Cancel: Cancel anytime, access continues until the end of the billing period
• Resume: Reactivate a cancelled subscription before it expires

Important: When upgrading or downgrading, remaining subscription credits from your current plan are carried over to the new plan.

All subscription management can be done through your dashboard.

When you cancel your subscription:

• Monthly credits: Remain available until the end of your billing period
• Top-up credits: Lose their non-expiring status and revert to their original expiration date
• API access: Continues as long as you have credits

You can purchase credits through the dashboard:

1. Go to your dashboard
2. Click on "Purchase Credits" or the credit balance
3. Select the amount using the slider or preset buttons
4. Review bonuses and total credits
5. Complete the secure checkout via Stripe

Credits are available immediately after purchase.

Volume bonuses reward larger credit purchases:

These bonuses are applied automatically and stack with subscription bonuses!

Bonuses are calculated cumulatively:

Both volume and subscription bonuses apply to the base credit amount.

Our pricing is straightforward:

• Credits: €0.01 per credit (before bonuses)
• Subscriptions: Fixed monthly fee with included credits
• No hidden fees: What you see is what you pay

All prices are in EUR and exclude applicable VAT.

No, all listed prices exclude VAT. The applicable VAT will be:

• EU businesses with valid VAT ID: 0% (reverse charge)
• German customers: 19% VAT
• Other EU customers: Local VAT rate
• Non-EU customers: No VAT

VAT is calculated and shown during checkout.

We accept all major payment methods through Stripe:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• PayPal
• Bank transfers (for large and custom purchases - contact [email protected])

All payments are processed securely through Stripe with PCI compliance.

Non-expiring credits are a subscription benefit:

• Applies to all purchased and registration credits
• Credits must be valid when subscription starts
• Remains non-expiring as long as subscription is active
• If subscription ends, 31-day expiration resumes

Credits are consumed in this order:

1. Subscription credits (if you have an active subscription)
2. Purchased/registration credits (oldest first)

This ensures:

• Monthly credits are used before they expire
• Purchased credits last longer
• Optimal credit utilization

Credit deduction is automatic and immediate:

• Credits are deducted when API request is made
• Transaction is recorded with details
• Balance updates in real-time
• Failed requests don't consume credits

The system uses database locking to ensure accurate credit tracking even under high load.

AI mode is an advanced feature available for the fetch-organization endpoint that enhances data retrieval:

• Provides intelligent data extraction and analysis
• Enhanced organization information processing
• Costs an additional 20 credits when enabled (raises search-organizations to 5 credits)
• Optional on /api/v1/fetch-organization and /api/v1/search-organizations; always active on /api/v1/fetch-person (included in its 15-credit base price)

Data is sourced from official German registers and public filings, including:

• Handelsregister (German Commercial Register): Company registrations, legal form, registered address, management, and official announcements
• Bundesanzeiger (Federal Gazette): Published annual financial statements, balance sheets, and profit & loss accounts
• Unternehmensregister (Company Register): Official publications and insolvency notices

All data is aggregated and provided through the Fusionbase data platform.

The database covers companies registered in the German Handelsregister, including:

Depending on the company, the following data categories may be available:

Not every company has all data categories — availability depends on the company's size, legal form, and public filing obligations.

Financial data (balance sheets, profit & loss, KPIs) is available for companies that are required to publish their annual financial statements. This primarily includes:

• All GmbH, UG, AG, and KGaA companies
• Certain partnerships without a natural person as fully liable partner (e.g., GmbH & Co. KG)

The level of detail varies — larger companies typically publish more comprehensive financial reports, while smaller companies may only file abbreviated balance sheets. Sole proprietors and partnerships with a natural liable partner generally have no financial data available.

Shareholder data is primarily available for:

• GmbH and UG companies: Shareholder lists are filed with the commercial register and include names, contribution amounts, and ownership percentages
• AG companies: Individual share ownership is typically not registered; only major shareholders may be known from public disclosures

Availability depends on whether up-to-date shareholder lists have been filed with the register.

Data is processed using a combination of automated systems and AI-enhanced extraction:

• Official register documents and filings are extracted automatically
• AI is used to structure, enrich, and analyze the information
• Data from multiple sources is aggregated and kept up to date